Returns & Exchanges
Products purchased from our online store have a 14-day return and exchange right from the date of delivery.
To be eligible for a return or exchange, items must:
Be unused and unwashed
Be in original condition
Be returned in the original packaging
Customers are responsible for return shipping costs unless the item is defective or incorrect.
If your item arrives damaged, defective, or you received the wrong item, please contact us and we’ll cover the return shipping costs.
Because this is a limited release, exchanges are subject to size availability.
To start a return or exchange contact us via email.
contact@asetusclimbing.com
Shipping is currently available within the EU only.